All new account sign ups post July 2019 will have the option of FiverrPay which can be access directly in the app via the settings > payments tab

These options are for AND CO account holders who signed up prior to July 2019.

Once you have set up your online payment settings via the settings > manage online payments and connected to WePay, Stripe or PayPal your clients will then be able to pay you online via your PayMe page, invoices, online deposits and subscriptions (once authorized).

See more on setting up online payments!

Once you have been paid online either via your PayMe page, invoices, deposits and subscriptions (once authorized) you will receive a email confirmation as well as a in app notification via the notifications tab advising you that you have been paid via your PayMe Page. 

The respective invoice, deposit and subscription will be auto updated as paid in the app.  A income will be created for payments that do not have a existing transaction already created in the app. 

Email Confirmation Of Payment

As soon as a payment is made via your PayMe page you will receive a email from your payment gateway eg. Stripe, WePay or PayPal depending on your set up.

Your client will also receive a payment receipt upon confirmation of payment as well as an email from the payment gateway they paid eg. Stripe, WePay or PayPal confirming the payment.

In App Notification Of Payment


Select the notifications tab

You will then see the in app notifications of when your invoice was paid


The invoice will also be auto updated once paid via the online PayMe page and you will see this reflected directly on the invoice > history and payments

View Pending/Processed Payment Directly In Payment Account

You will also see directly in your connected payment account eg WePay, Stripe or PayPal by logging  in directly to see the pending/processed payments.

WePay

Log in to WePay here: https://www.wepay.com/login

Example of Payments directly in your WePay account

Stripe

Log in to Stripe here: https://dashboard.stripe.com/login
Select > payments tab to view payments

Example of Payments directly in your Stripe account

PayPal

Log in to PayPal here:https://www.paypal.com/au/signin
Select > activity > payments received to view payments

Example of Payments directly in your PayPal account.

You can manage all of your payments directly in the payment account by logging in direct and selecting from your options. You can also set up automatic withdrawals via WePay And Stripe and you would simply need to enter in your Bank information and select your withdraw options.

It is recommended to contact your payment provider eg WePay, PayPal, Stripe should you have any questions. 

Tips:

  • Please note AND CO does not have access to your connected payment account. 
  • Once you have been paid please check for the confirmation email and in app notification as well as your connected payment account directly.
  • WePay is for US and Canadian users only, please note you must have a US or Canadian Bank account along with a US or Canadian Address please contact WePay support team for any queries here, WePay Support.
  • WePay users please ensure you have successfully set up your WePay profile via WePay directly and if required please reach out to WePay Support with any queries regarding your WePay account set up. 
  • The minimum amount is $3 for all payments made via your PayMe page. 

💌  Please reach out to your friendly CO's via the Chief Operator tab in the app should you have any questions or concerns. 💌

__________________________________________________________________

Did this answer your question?