Note to New US Users:
All new account sign ups (US) post July 2019 will have the option of AND.CO Payments, which carry a credit card fee of 2.9% + $0.30 (with +1% added for International Payments). Please click the link above for more information about this option.
The below options are for AND CO account holders who signed up prior to July 2019.
Once you set up and manage online payments and connect to one of our integrated payment gateways WePay (US & Canada only), Stripe or PayPal, standard payment processing fees apply to all online payments and these fees are charged by the payment gateway (not AND CO).
Standard Merchant Payment Processing Fees
WePay & Stripe
Payments processed via Credit Card using WePay or Stripe will incur standard processing fees of 2.9% + 30 cents per transaction.
ACH payments on Stripe cost 0.80%, capped at $5, with no monthly fees or verification fees. So, a $100 payment incurs a $0.80 fee; any payments above $625 cost $5
PayPal charges the recipient a transaction fee for each payment they receive. Additional fees may apply for cross-border transactions, foreign currency conversions and other transactions.
For more information on the fees and charges, log into your account and click Fees at the bottom of any PayPal webpage.
The unique thing about WePay is that you can begin accepting online payments before having any account set up. Simply by clicking the button under Settings to accept payments & Turn on WePay, clients will be allowed to pay directly through their invoices.
What's important to note is that, after enabled, you will have 14 days to set up an account to retrieve your payments and set a transfer schedule for all future payments directly via WePay.
After choosing to accept payments, you should have received a confirmation email through which you would need to verify your email address, allowing you to continue you account setup. Account setup can be completed from the same place under Settings > Payments > log in to WePay and should take between 5-10 minutes.
Keep in mind WePay is currently only an option for users based in US & Canada.
The first Stripe payment received will take 7 days to process. Moving forward, credit card payments should be deposited in the bank account connected to the user's Stripe within 3- 5 business days.
ACH payments take up to 5 business days to receive acknowledgment of their success or failure. Because of this, ACH payments take up to 7 business days to be reflected in your available Stripe balance.
Keep in mind there are only a select number of countries that support Stripe. The comprehensive list can be found here.
You will need to enter your email address associated with your PayPal account to accept payment via PayPal via the Settings tab > Payments
PayPal is accepted globally in most countries but not all. The list of countries that support PayPal can be found here.
💌 Please reach out to your friendly CO's via the Chief Operator tab in the app should you have any questions or concerns. 💌