If you think AND CO is not behaving as expected please reach out to your Chief Operators via the in app support chat tab at anytime. 

Your Chief Operators can investigate your concerns further and if required have our engineers look into the issue and fix it. 🛠️

How To Report A Bug

First step is to take a screenshot along with the developer console in the browser via the web app.

To take a screenshot of your developer console

First of all the Developer Console is an integrated development environment with a collection of tools you can use to create, debug, and test applications and view any errors. 

How to open the developer console in your browser:

  1. Use the keyboard shortcuts. On Windows and Linux: Ctrl + Shift + J. 
  2. On Mac: Cmd + Option + J.
  3. Select the Chrome Menu icon, menu -> More Tools -> JavaScript Console. Or if the Chrome Developer Tools are already open, press the 'Console' tab.

Example: Chrome > settings located to top right > more tools > developer tools

Select > console on the page you are experiencing issues and take a screenshot > CTRL or ALT > PRTSC or use a screen grab/snipping tool

Upload Screenshot of issue plus the developer console to Shoebox tab in webapp

To upload a screenshot to your shoe box tab along with the developer console select the Shoebox tab >Add File or send it to your shoebox tab using your AND CO account email and send it to [email protected]

Next: Hit Up Your Chief Operators

The best way to reach out to your Chief Operators is by selecting the in app support tab and advise them you have uploaded a screenshot along with the developer console to your shoebox tab in app along with details of the issue. 

Send a message to your Chief Operator letting them know of the bug or issue you are experiencing advising them you have already uploaded a screenshot along with the developer console to your shoebox tab. 

💌  Please reach out to your friendly CO's via the Chief Operator Support tab in the app should you have any questions or concerns. 💌

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